In the diverse and dynamic nation of South Africa, the South African Social Security Agency (SASSA) stands as a pillar of support and care for vulnerable individuals and communities.  With a noble mission to provide comprehensive social security services, SASSA plays a vital role in uplifting and empowering those in need.

We ensure that each and every individual and family across South Africa is empowered and uplifted through the provision of essential services. Our website serves as a gateway to a world of vital resources, programs, and support designed to improve our fellow citizens’ lives.

This website provides a wealth of information about our diverse range of services. Whether you’re seeking financial assistance, social grants, or valuable social relief initiatives, SASSA is here to guide you every step of the way.  We understand the challenges our communities face, and our aim is to foster a society where no one is left behind.

SASSA’s tireless dedication to providing vital social security services plays a crucial role in creating a more equitable society in South Africa.  Through grants, financial assistance, emergency relief, and community development initiatives, SASSA offers a helping hand to those in need, ensuring that no individual or family is left behind. 

As the agency continues to evolve and adapt to the ever-changing needs of the South African population, its commitment to uplifting vulnerable individuals remains steadfast.

sassa status check for r350 payment dates gives you the pay dates when sassa payments are released for the beneficiaries, so you must need to check up with these dates and get your grant on time.

SASSA Status Check

Staying up-to-date with the status of your social security benefits is important in South Africa. As part of its commitment to transparency and timely information, the South African Social Security Agency (SASSA) recognizes the importance of timely updates. 

To facilitate this, SASSA has introduced the SASSA Status Check feature, empowering beneficiaries to stay informed about the progress of their applications and payments.

SASSA status check

Let us delve into the importance of checking your SASSA status, how to access the feature, and troubleshooting common issues that may arise.

Checking your SASSA status allows you to remain up-to-date on your application or payment progress. In addition to providing peace of mind, it ensures the efficient processing of your benefits.

Additionally, it allows you to identify any delays or issues that may require attention or follow-up with SASSA. Regularly checking your status enables you to take the necessary steps and seek assistance promptly.

Step-by-Step Guide to Checking Your SASSA Status

Checking the progress of your SASSA application or payment is a straightforward process. By following these step-by-step instructions, you can easily access the SASSA Status Check feature and stay informed about your social security benefits:

Explore the Homepage

Take a moment to familiarize yourself with the SASSA website’s homepage, which provides an overview of the agency’s services and news updates.

  • Look for the designated option to check your SASSA status. An option like “Check Your Status” or “Application/Payment Progress” might appear here.
  • If needed, use the website’s search function to find the specific page.

Visit the SASSA Website

You can access SASSA’s website by opening your preferred web browser (

Locate the Status Check Option

  • Look for the designated option to check your SASSA status. An option like “Check Your Status” or “Application/Payment Progress” might appear here.
  • If needed, use the website’s search function to find the specific page.

Review the Displayed Information

  • Once the system retrieves your status, it will display the relevant information on the screen.
  • Take the time to review the details provided, which may include the progress of your application, payment dates, or any pertinent updates.

Click on the Status Check Option

Once you have located the appropriate option, click on it to proceed to the status check page.

Provide Required Information

  • In order to check the status of your application, you’ll need to provide certain information.
  • In most cases, you will be asked for your identification number or application reference number.
  • Carefully enter the requested details, ensuring accuracy.

Verify and Submit

  • To avoid errors, make sure the entered details are accurate before submitting.
  • If everything looks correct, proceed to submit the information.

Wait for Status Retrieval

  • A status report will be generated by the system once you submit the required information.
  • There may be a few moments of waiting depending on how quickly the system responds.

Troubleshooting Common Issues with the SASSA

Status Check-In In some instances, you may encounter challenges while using the SASSA Status Check feature. Here are some tips for overcoming common issues:

  • Make sure your internet connection is stable.
  • Verify that you use the correct identification or application reference numbers.
  • Clear your browser cache and try again if the page does not load properly.
  • If the system is experiencing technical difficulties, try accessing the feature at a later time.
  • If the problem persists, please contact SASSA’s helpline or visit a SASSA office.

What to Do If Your Status Check Returns an Error:

The status check process may encounter an error, but you shouldn’t panic. Errors may occur due to system updates, network congestion, or technical glitches. In such cases, remain patient and attempt the status check again after some time. If the error persists, reach out to the SASSA helpline or visit a nearby SASSA office.

Grants and Payments

Grants provided by SASSA are designed to alleviate poverty, improve living conditions, and promote social well-being. Their role is crucial in providing resources and services to vulnerable individuals and families. 

SASSA grants are typically targeted toward specific groups facing specific challenges, such as the elderly, people with disabilities, caregivers, and children.

In order to meet the specific needs of different groups within the population, SASSA offers several types of grants. SASSA grants include the following:

Old Age Grant

  • Purpose: The Old Age Grant provides financial support to South Africans who have reached retirement age and lack adequate means to support themselves.
  • Eligibility: Residents of South Africa who meet the age criteria specified by SASSA.

Disability Grant

  • Purpose: The Disability Grant is designed to assist individuals with disabilities who face financial challenges due to their condition.
  • Eligibility: Citizens and permanent residents of South Africa with a disability that makes it impossible for them to support themselves.

Child Support Grant:

  • Purpose: The Child Support Grant aims to provide financial aid to parents or primary caregivers to support the upbringing and well-being of children.
  • Eligibility: Citizen or permanent resident of South Africa responsible for children’s care and meeting the income criteria established by SASSA.

Foster Child Grant

  • Purpose: The Foster Child Grant supports registered foster parents who provide alternative care to vulnerable children in need of a stable and nurturing environment.
  • Eligibility: Any South African citizen or permanent resident who has legally become a foster parent and meets the requirements set by SASSA.

Care Dependency Grant

  • Purpose: Care Dependency Grants are intended to help caregivers who care for children with disabilities or chronic illnesses.
  • Eligibility: Residents of South Africa who are primary caregivers of children with severe disabilities or chronic illnesses.


  • Purpose: The Grant-in-Aid provides supplementary financial support to individuals who require full-time care due to their disability or medical condition.
  • Eligibility: Citizens or permanent residents who require full-time care due to a disability or medical condition.

The grants listed here are only a few examples of the types of grants SASSA offers. Each grant serves a specific purpose and is tailored to address the unique needs of different segments of the population. 

The grants aim to ensure that basic needs are met, access to healthcare is available, and the overall well-being of individuals and families is improved.

Applying for a SASSA Disability Grant

This grant aims to support and uplift disabled individuals, ensuring they have access to essential resources and services. If you or someone you know is interested in applying for a SASSA Disability Grant, it’s essential to understand the eligibility criteria, the application process, and the required documents and supporting evidence.

Eligibility Criteria for a Disability Grant

To be eligible for a SASSA Disability Grant, individuals must meet the following criteria:

  • Disability: The applicant must have a disability that prevents them from earning a sustainable income or engaging in gainful employment. At least 12 months must pass before the disability is expected to end.
  • Age: The applicant must be between the ages of 18 and the qualifying age for the Old Age Grant (currently 60 years old for men and 59 years old for women).
  • Means Test: The applicant’s income and assets, as well as the income and assets of their spouse or partner (if applicable), must fall below the prescribed limits established by SASSA.

The Application Process

To apply for a SASSA Disability Grant, follow these steps:

Obtain an Application Form

  • SASSA offices or the SASSA website ( have application forms.
  • The application form may change over time, so make sure you have the most current version.

Complete the Application Form

  • The application form should be filled out accurately and all required information should be provided.
  • Don’t forget to include your contact information, personal information, and relevant disability information.

Submit the Application

  • Contact your nearest SASSA office to submit your completed application form and required documents.
  • You will be guided through the submission process by SASSA officials and answered to any questions you may have.

Required Documents and Supporting Evidence

Documents and supporting evidence are required when applying for a SASSA Disability Grant:

Identity Document (ID)

If you are a foreign national, please provide a certified copy of your passport.

Medical and Disability Information

  • Obtain a Disability Assessment Report from a registered medical professional, such as a doctor or specialist. This report should outline the nature and extent of your disability.
  • Ensure you include any supporting documents, such as medical records or test results, that relate to your disability.

Proof of Income and Assets

  • Provide proof of your monthly income, including pay slips, pension statements, or any other documentation demonstrating your financial situation.
  • If applicable, provide proof of income and assets for your spouse or partner.

Bank Account Details

Submit a certified copy of your bank statement or a bank confirmation letter indicating your banking details for the grant payment.

Marriage or Divorce Certificate (if applicable):

An official copy of your marriage or divorce certificate should be provided if you are married or divorced

In some cases, additional documents might be required based on the specific circumstances of your case. SASSA officials will guide you through the application process and inform you if any further documents or evidence are necessary.

Canceling a SASSA Relief Grant

Individuals facing financial distress or emergency situations can apply for Relief Grants from the South African Social Security Agency (SASSA). In spite of the crucial role these grants play in many people’s lives, there may be times when it is necessary to cancel a relief grant.

Reasons for Cancelling a Relief Grant

SASSA Relief Grant cancellations can be triggered by a number of factors, including:

Improved Financial Situation

If your financial circumstances have improved and you no longer require the grant to meet your immediate needs, canceling the grant can free up resources for others who are in more dire circumstances.


When you are no longer eligible for the relief grant due to changes in your situation, such as increased income or employment, it is important to inform SASSA and cancel the grant accordingly.

Duplicate Grant

If you accidentally received multiple relief grants or discovered that you were granted relief funds from another source, it is important to notify SASSA and cancel the duplicate grant to avoid any potential issues.

The Cancellation Process

To cancel a SASSA Relief Grant, follow these steps:

Contact SASSA

  • You can initiate the cancellation process by contacting the SASSA helpline or your nearest SASSA office.
  • Clearly explain your situation and provide the necessary details, such as your grant reference number, identification information, and reasons for cancellation.

Provide Required Information

  • Please provide SASSA with any additional information or documentation that supports your cancellation request.
  • Cooperate with SASSA officials and provide any requested details promptly to expedite the cancellation process.

Follow SASSA’s Guidance

  • SASSA officials will guide you through the specific steps involved in canceling the relief grant.
  • Adhere to their instructions and provide any requested forms or documents to ensure the cancellation is processed correctly.

SASSA Grant Payment Dates and Methods

SASSA follows a specific payment schedule for the disbursement of grants. This schedule outlines the dates when payments are made based on the type of grant and the recipient’s identification number.

Available Payment Options and Channels

SASSA offers various payment options and channels to deliver grant payments. These include:

Bank Account

  • Grant payments can be deposited directly into a beneficiary’s personal bank account.
  • Make sure SASSA has accurate and up-to-date bank account information.


  • Beneficiaries may receive their grant payments through a SASSA-branded card called the SASSA Card.
  • SASSA Cards can be used at ATMs and at selected merchant outlets for beneficiaries to access their funds.

Post Office

  • Grant payments can be collected in person at designated Post Office branches.
  • It is important to have the necessary documentation and identification when collecting payments.

Reconsideration and Reapplication

If your application for a SASSA grant has been denied or you disagree with the decision made regarding your grant, you have the right to request a reconsideration. Reconsideration is the process through which you can appeal the initial decision and provide additional information or evidence to support your case.  To request reconsideration, you must do so within 90 days of receiving the decision. Follow these steps:

Contact SASSA:

  • In order to initiate reconsideration, contact the SASSA helpline or your closest SASSA office.
  • Request information on the specific requirements and documentation needed for the reconsideration request.

Prepare a Reconsideration Request:

  • Your case will be strengthened if you gather any additional information, documents, or evidence.
  • If you believe the original decision was incorrect, write a detailed letter explaining why you should have the decision reconsidered.

Navigating SASSA’s Reapplication Portal

SASSA provides an online portal for reapplication, making the process more convenient and efficient. Follow these steps to access the reapplication portal:

Visit the SASSA Website:

  • Go to the official SASSA website ( and navigate to the grants section.

Locate the Reapplication Portal:

  • Look for the specific section or link related to reapplications or grant renewals.
  • SASSA’s website should provide clear instructions on accessing the reapplication portal.

When reapplying, ensure that you provide updated information and submit any necessary documents that have changed since your previous application.  Among these documents, you may find updated identification documents, proof of income, medical records, and other relevant information.

Tracking the Progress of Your Reapplication

Stay informed about the progress of your reapplication after you submit it. You may be able to track the status of your application by using the SASSA reference number. Use the provided information to check on the progress and inquire about any delays if necessary.

SASSA Contact Details

When you need assistance or have inquiries related to SASSA (South African Social Security Agency), it is important to know the appropriate contact details.  SASSA’s customer support team can be reached via several channels. Here are the key contact details to connect with SASSA:

SASSA Helpline

Phone: SASSA has a dedicated helpline that you can contact for assistance. For assistance, call 080060 10 11 or send an e-mail to [email protected].

Availability: The helpline operates during specific hours, so it is advisable to check the working hours before making a call.

SASSA Offices

In-Person Assistance: SASSA has offices located throughout South Africa where you can visit to seek assistance in person. Your queries will be addressed and guidance will be provided by trained staff at these offices.

Location: To find the nearest SASSA office, you can refer to the official SASSA website or contact the SASSA helpline for accurate office locations and working hours.

SASSA Website

Online Information: The official SASSA website is a valuable resource for obtaining information and accessing various services. You can find comprehensive information on SASSA programs, grants, application processes, and frequently asked questions there.

Contact Information: The website typically includes contact details, such as phone numbers and email addresses, which you can use to communicate with SASSA.

When contacting SASSA, it is recommended to have relevant information on hand, such as your grant reference number or identification details, to facilitate a smoother and more efficient interaction.

SASSA Grant Results Meanings

If you are not familiar with the Sassa status meanings then check out the below table.

Sassa Grant StatusResult Meanings
Sassa Status PendingThis result means that your application is in progress or verification process.
Sassa Status DeclinedThis result means that your Sassa application is declined due to certain reasons.
Identity Verification FailedThis status means that your identity information did not match with the DHA (Department of Home Affairs) database.
Bank Details PendingThis result shows that your application is approved but you need to submit banking details to receive your grant payment.
Reapplication PendingThe results show that the beneficiary did not apply for reapplication.
Application ApprovedThe result means that your Sassa R350 application is approved in the reapplication process. Now you will get your cash.
Status CancelledYour application for Sassa is now cancelled. If you need to reinstate your payment then appeal for reinstatement now.
Period PendingYour application is received but Sassa will verify it and the verification is pending.
Period ApprovedThis status means that your application is approved for the period and you will get your Sassa payment now.
Period DeclinedYour application is declined for this month only and you will get your payment from the next payment month.

Additional Services and Information Provided by SASSA

SASSA Corruption and Fraud Prevention

SASSA is committed to combating corruption and fraud to ensure that social security benefits reach those who genuinely need them. SASSA has implemented several measures to tackle these issues effectively.

Internal Controls: SASSA is committed to detecting and preventing fraud within its organization through strict internal controls and procedures.

Collaboration with Law Enforcement: SASSA works closely with law enforcement agencies to investigate and prosecute individuals involved in corrupt practices or fraudulent activities.

Whistleblower Hotline: SASSA has a dedicated hotline where individuals can report suspected cases of corruption or fraud related to social security benefits. Whistleblowers are encouraged to come forward with valuable information through the hotline, which ensures confidentiality.

Tips for Effective Communication with SASSA

When contacting SASSA, keep the following tips in mind to ensure effective communication:

Be Prepared: Before contacting SASSA to streamline the conversation and address your concerns efficiently, prepare all relevant information and documents.

Be Polite and Patient: If you are interacting with SASSA officials, maintain a respectful tone and be patient. Providing accurate information or resolving issues may take some time due to the number of inquiries they receive.

Take Note of Reference Numbers: Whenever you engage with SASSA, note down any reference numbers or important details provided to track the progress of your inquiry or request.

Exploring SASSA Job Vacancies

Available Job Opportunities at SASSA

SASSA offers job vacancies for individuals seeking employment in various roles related to social security administration. These vacancies include social workers, administrators, accountants, and support staff positions.

How to Apply for SASSA Job Vacancies?

To apply for SASSA job vacancies, follow these steps:

  • Visit the SASSA website or other authorized platforms where job vacancies are advertised.
  • Review the requirements and qualifications for the specific job you are interested in.
  • Be prepared to submit all required documents, including your resume and any other documents requested by the application.
  • Application forms can be submitted online or via email, depending on the method that is requested.

GovChat’s Status Check for SRD

GovChat is an integrated platform allowing users to access various government services, including checking the status of the SASSA’s Social Relief of Distress (SRD) grant. This integration allows individuals to access their SRD grant information using the GovChat platform conveniently.

Benefits of Using GovChat for SRD Status Check:

  • Convenience: GovChat provides a user-friendly platform accessible through mobile devices, making it convenient to check your SRD grant status on the go.
  • Real-Time Updates: GovChat provides real-time updates on your SRD grant application status or payment, keeping you informed about any changes or progress.
  • Quick and Easy Access: GovChat simplifies the process of accessing your SRD grant information, eliminating the need for manual inquiries or visits to SASSA offices.

How to Access GovChat’s SRD Status Check:

  • To check your SRD grant status using GovChat, follow these steps:
  • Download and install the GovChat mobile application from your device’s app store.
  • Launch the app and navigate to the SASSA section or search for the SRD status check feature.
  • For your SRD grant status to be displayed, please provide the necessary information, such as your grant reference number or identification details.

Moya App: Checking Your SASSA Status on Mobile

You can check your SASSA grant status with the Moya App, a mobile application that provides a variety of services. Additional features include airtime and data rewards, as well as a user-friendly interface.

Step-by-Step Guide to Checking Your SASSA Status:

Using the Moya App, you can check the status of your SASSA grant:

  • Your device’s app store should have the Moya App available for download.
  • Open the app, navigate to the SASSA section, or search for the grant status check feature.
  • Make sure you enter the necessary information, such as your grant reference number and identification information.
  • When you submit the information, the SASSA grant status will be retrieved and displayed in the app.


SASSA, the South African Social Security Agency, offers a wide range of vital services to support and uplift the lives of individuals in need. From providing grants and financial assistance to implementing measures to prevent corruption and fraud, SASSA strives to ensure that social security benefits reach those who require them most. 

With user-friendly tools such as online portals, integrated platforms like GovChat and the Moya App, and accessible communication channels, SASSA aims to make its services more convenient and efficient. 

By continually improving its processes and promoting transparency, SASSA remains dedicated to enhancing the lives of South Africans and delivering support where it is needed most.

Frequently Asked Questions

If you would like to check the status of your SASSA grant application, you can do so in a number of ways. Navigate to the status check option on the SASSA website, enter your application details, and retrieve the information. Alternatively, you can utilize integrated platforms such as GovChat or mobile applications like the Moya App, which offer convenient access to your grant application status.

Individuals who meet specific criteria can apply for various SASSA grants. SASSA grants are divided into Old Age Grants, Disability Grants, Child Support Grants, Foster Child Grants, Care Dependency Grants, Grant-in-Aids, and Social Relief of Distress (SRD) Grants. Each grant has specific eligibility requirements and aims to provide financial support to different vulnerable groups within the South African population.

If your SASSA application is pending, it is advisable to wait for the specified processing time mentioned during the application submission. SASSA typically communicates the outcome of your application through mail or SMS. If the processing time has exceeded, you can contact SASSA customer support through their helpline or visit the nearest SASSA office to inquire about the status of your application. In order to make it easier to identify your application, it is important to have your application reference number handy.

Yes, you have the option to reapply for a SASSA grant if your application was rejected. If you are rejected, however, it is imperative that you understand the reasons for the rejection and address any issues prior to reapplying. Ensure you meet all the eligibility requirements and provide accurate information and supporting documents when reapplying, taking note of SASSA’s feedback regarding the rejection.

The following channels can be used to reach SASSA customer support:

SASSA Helpline: Call the SASSA helpline at the designated phone number to speak with a customer service representative who can assist with your inquiries.

SASSA Offices: Visit the nearest SASSA office in your area to seek assistance in person.

SASSA Website: Access the official SASSA website for additional contact details and information on how to get in touch with customer support.

To use the SASSA USSD code to check your grant status, follow these steps: Dial the designated USSD code provided by SASSA on your mobile phone.  Then enter your grant number or other identifying information as directed. The information should be submitted and a response should be received. The USSD service will provide you with your grant application status or payment status.

The eligibility criteria for the SASSA old age pension include being a South African citizen or permanent resident, reaching the age of 60 for men and 58 for women, and meeting the means test requirements. In order to determine eligibility, the means test takes into account the applicant’s income and assets.

The frequency of reapplying for a SASSA grant depends on the specific grant type and circumstances. Generally, it is advisable to reapply only if there have been significant changes in your circumstances that may affect your eligibility or if you have addressed the reasons for a previous rejection. 

The frequency of reapplying for a SASSA grant depends on the specific grant type and circumstances. Generally, it is advisable to reapply only if there have been significant changes in your circumstances that may affect your eligibility or if you have addressed the reasons for a previous rejection. 

Yes, you can apply for certain SASSA grants through GovChat. GovChat is an integrated platform that provides access to government services, including grant applications. Visit the GovChat website or mobile application, navigate to the relevant grant application section, and follow the instructions provided. For a smooth application process, make sure you have the necessary documents and information.

Yes, you can apply for certain SASSA grants through GovChat. GovChat is an integrated platform that provides access to government services, including grant applications? Visit the GovChat website or mobile application, navigate to the relevant grant application section, and follow the instructions provided. For a smooth application process, make sure you have the necessary documents and information.


  1. I apply srd with my phone number when I check status said is not my number each and every time what must I do

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