How To Fix Identity Verification Failed? | SASSA SRD Status

If your SASSA SRD application status is Identification Verification Failed then it means that SASSA couldn’t match the information that you have provided with the records from the Department of Home Affairs. This could be due to discrepancies or errors in the data.

To address this, SASSA allows you to appeal the decision if you believe that you were unfairly declined. By submitting an appeal on the SASSA website within 30 days of receiving your rejection status, SASSA will reassess your SRD grant application. It’s important to ensure that the information you provide is accurate and consistent with your official records.

Remember to carefully review and follow the instructions provided by SASSA during the appeal process. If you need further assistance or guidance, don’t hesitate to reach out to SASSA Office directly for support.

Appeal Procedure

Here are the steps to lodge your Identity Verification Failed for the SRD grant:

  • Visit website srd.dsd.gov.za
  • Enter your Identity number
  • Enter your Cell number
  • Lodge your appeal
  • Remember to lodge an appeal for each declined month
  • Track your SRD appeal status on the website

Procedure to Track the Status of SASSA SRD Grand

Steps to check the status of your SASSA SRD grant application:

  • Go to the SASSA Website
  • Scroll down and click on Application Status Tab
  • Here you will find ‘’Check your status Online’’
  • You must have filled all the blanks tabs and then click ok
  • Now you will be eligible to see your SASSA Grant Status

Note: If any of the information you entered is wrong then You will not be able to see your SASSA SRD Status.

Reasons for identity verification failed in the SRD status

Possible reasons for identity verification failed in the SRD status can be:

  • Incorrect information was provided during the application process.
  • Failure to meet the eligibility criteria specified by SASSA.
  • Insufficient supporting documents were submitted for verification.
  • The mismatch between the provided information and official records.
  • Technical issues or errors in the verification system.

It’s important to ensure that all the information provided is accurate and complete and to follow the guidelines provided by SASSA during the application process. If your identity verification has failed, you may need to contact SASSA for further assistance.

Frequently Asked Questions

Why did my identity verification fail for the SRD status?

Your identity verification may have failed if there was incomplete information provided during the application process.

What should I do if my application status shows an identity verification failure?

If your application status shows identity verification failure, it’s best to contact SASSA for further assistance and clarification on the specific reason for the failure.

Can I reapply if my identity verification failed?

Yes, you can reapply if your identity verification failed. Make sure to review and provide accurate information in your new application.

Are there any specific documents required for identity verification?

Yes, specific documents may be required for identity verification, such as proof of identity, proof of residence, and proof of income.

How long does it take to process identity verification for the SRD grant?

The processing time for identity verification can vary, but it’s best to allow some time for the verification process to be completed.

Will I receive any notification if my identity verification fails?

Yes, you may receive a notification if your identity verification fails, but it’s always a good idea to regularly check your application status for updates.

Can I appeal the decision if my identity verification is unsuccessful?

Yes, you can appeal the decision if your identity verification is unsuccessful. Contact SASSA for guidance on the appeal process.

Are there any common mistakes that lead to identity verification failure?

Yes, common mistakes that lead to identity verification failure include providing incomplete or incorrect information, not meeting the eligibility criteria, or submitting insufficient supporting documents.

What happens if I provide incorrect information during the application process?

If you provide incorrect information during the application process, it may lead to identity verification failure. It’s important to check all the information you provide.

Is there a helpline or support center I can contact for assistance with identity verification issues?

Yes, there is a helpline or support center you can contact for assistance with identity verification issues. Reach out to SASSA for the relevant contact information.

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